Mehak Syed Qureshi

Languages spoken: English, Hindi [Excellent]

Certifications Possessed

Summary

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Experienced Cooperative Trainer with a strong background in Microsoft 365 fundamentals and administration. Proficient in delivering hands-on labs, troubleshooting scenarios, and live demonstrations to prepare learners for managing Microsoft 365 environments effectively. Skilled in Microsoft 365 Fundamentals, Office 365 for the End-User, Microsoft 365 Identity and Services, and Introduction to Microsoft Security, Compliance, and Identity. Worked with esteemed clients such as Tata Consultancy Services Limited (TCS), Infosys, DXC, and Wipro. Known for providing expert support and troubleshooting for Microsoft 365 services and identity platforms, managing authentication, user access, account provisioning, licensing, and security policies. Associated with Koenig Solutions Pvt. Ltd. since June 2025. Associated with Koenig since June 2025.

Experience

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Company: Koenig Solutions Pvt. Ltd. Designation: Cooperative Trainer Duration: Jun 30, 2025 To Present Description: Conducted comprehensive training on Microsoft 365 fundamentals and administration, focusing on core services. Delivered hands-on labs, troubleshooting scenarios, and live demonstrations to equip learners with practical, job-ready skills for managing Microsoft 365 environments confidently. Company: Sherweb Designation: M365 Azure Technical Advisor Duration: Oct 2, 2023 To May 30, 2025 Description: Provided expert support and troubleshooting for Microsoft 365 services and identity platforms including Office 365, Exchange, SharePoint, Teams, OneDrive, and Microsoft Entra ID. Managed authentication, user access, account provisioning, licensing, and security policies, ensuring smooth operations across cloud and hybrid environments. Company: RVS IGlobal Designation: IT System Engineer Duration: Oct 18, 2021 To Sep 8, 2023 Description: Delivered remote and onsite IT support, resolving network, hardware, and system issues. Managed infrastructure, monitored alerts, maintained uptime, and ensured secure connectivity through firewall, VLAN, and Active Directory configurations. Company: Clybay Designation: System Administrator Duration: April 1 To Sep 30, 2021 Description: Managed Azure and on-prem infrastructure, including AD, IIS, and hybrid Azure AD. Ensured app availability, security, and led backup, recovery, and automation efforts. Company: Philips Designation: Associate System Engineer Duration: Jan 30, 2019 To Jan 21, 2021 Description: Managed IT support tickets via ServiceNow and HP SM7, resolving incidents, software installations, and compliance tasks. Handled AD administration, McAfee security, and OS configurations while ensuring SLA adherence. Also supported and delivered IT training to enhance user awareness and productivity.

Skills


Microsoft:AB-730 - Exam Prep	Microsoft:AB-730T00: Transform business workflows with generative AI
Microsoft:AB-731 Exam Prep	Microsoft:AB-731T00 Drive AI transformation in your organization
Microsoft:AB-900 Exam Prep	Microsoft:AB-900T00: Introduction to Microsoft 365 and AI administration
Microsoft:AZ-104 Exam Prep	Microsoft:AZ-104T00-A: Microsoft Azure Administrator
Microsoft:AZ-500 Exam Prep	Microsoft:AZ-500T00: Secure cloud resources with Microsoft security technologies
Microsoft:Azure Sentinel	Microsoft:DW-0802 Accelerate your AI transformation with Microsoft 365 Copilot + Agents
Microsoft:DW-300: Implement, Govern and Scale Data Security with Purview	Microsoft:DW-350 - Modernize and Optimize Your SOC Deployment with Microsoft Sentinel
Microsoft:DW-360: Threat Protection and Incident Response with Microsoft Sentinel within Unified Platform	Microsoft:DW-370: Implement Security Copilot across MS Security Workloads

Trainings delivered for:


Financial Intelligence Authority (Financial Services, Malawi)	LTIMindtree
Tata Consultancy Services Limited (TCS)	Air India Limited
Birlasoft	BPCL
Capgemini	Coforge
Cognizant Technology Solutions	Imperial ICT (NGO, Ethiopia)
Imperial ICT Solution PLC	Infosys
KPMG	L&T
Leidos	RKON (closest industry: it/cybersecurity, United States)
TD Synnex	Tech Data
Virtusa	Wipro

Preview Past Training of Mehak Syed:

Course	Recording Link

Recent Feedback for Mehak Syed:

Student Name	Feedback
Anand	Swati's knowledge and delivery are truly amazing. I had originally registered for this third session elsewhere, but after attending your first two sessions, I registered again yesterday just to attend your session because they were so insightful and engaging.
arjun sharma	Excellent subject-matter expertise and explained concepts clearly with relevant examples. The sessions were engaging, interactive, and easy to follow.
Dhanraj	Yes the trainer is very much knowledgeable also delivered effectively.
Lubna	Very efficient
Malini	Excellent 5/5 - The trainer explained the concepts clearly and made the sessions easy to understand.
Nayan	Excellent — the trainer delivered the subject clearly, confidently, and in an engaging manner.
Patit	The trainer explained the topics clearly and effectively, using practical examples that enhanced understanding. The session was interactive, informative, and well-organized. Since you have selected Excellent, this feedback matches the rating well.
Subrahmanya	Delivered the subject effectively with clear explanations and good interaction.
Sunil	It was really excellent session and keep on engaging through out the session.
amal nasser	Great knowledge about the subject
Daniel	Above standard
George	The entire training went in a very smooth manner.
Gramm	Easy to follow
Sandeep	good
Ulemu	10/10. She is very good with Microsoft 365 Administrator and able to explain it to students.