Company: Koenig Solutions Pvt. Ltd.
Designation: Cooperative TrainerDuration: Jun 30, 2025 To Present
Description: Conducted comprehensive training on Microsoft 365 fundamentals and administration, focusing on core services. Delivered hands-on labs, troubleshooting scenarios, and live demonstrations to equip learners with practical, job-ready skills for managing Microsoft 365 environments confidently.
Company: Sherweb
Designation: M365 Azure Technical AdvisorDuration: Oct 2, 2023 To May 30, 2025
Description: Provided expert support and troubleshooting for Microsoft 365 services and identity platforms including Office 365, Exchange, SharePoint, Teams, OneDrive, and Microsoft Entra ID. Managed authentication, user access, account provisioning, licensing, and security policies, ensuring smooth operations across cloud and hybrid environments.
Company: RVS IGlobal
Designation: IT System EngineerDuration: Oct 18, 2021 To Sep 8, 2023
Description: Delivered remote and onsite IT support, resolving network, hardware, and system issues. Managed infrastructure, monitored alerts, maintained uptime, and ensured secure connectivity through firewall, VLAN, and Active Directory configurations.
Company: Clybay
Designation: System AdministratorDuration: April 1 To Sep 30, 2021
Description: Managed Azure and on-prem infrastructure, including AD, IIS, and hybrid Azure AD. Ensured app availability, security, and led backup, recovery, and automation efforts.
Company: Philips
Designation: Associate System EngineerDuration: Jan 30, 2019 To Jan 21, 2021
Description: Managed IT support tickets via ServiceNow and HP SM7, resolving incidents, software installations, and compliance tasks. Handled AD administration, McAfee security, and OS configurations while ensuring SLA adherence. Also supported and delivered IT training to enhance user awareness and productivity.
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