SAP CONSULTANT, CORPERATE TRAINER | KOENIG SOLUTIONS PVT. LTD | 03/2025 - PRESENT
• Design and delivered SAP training programs for clients.
• Develop training materials (manuals, presentations, and e-learning modules)
• Conduct hands-on workshops and live demonstrations.
• Assess trainees’ progress and provide feedback.
• Stay updated with SAP industry trends and advancements.
• Customize training sessions to fit business requirements and audience expertise.
SAP MM CONSULTANT | WILMAR INTERNATIONAL | 02/2023 – 03/2025
• Engaged with stakeholders to gather requirements and develop business blueprints.
• Configured SAP MM module and ensured smooth integration with PP, SD, ABAP, and MDM.
• Conducted system integration testing (SIT) and supported User Acceptance Testing (UAT).
• Collaborated with developers to customize reports and forms as per business needs.
• Delivered onsite and virtual end-user training on SAP functionalities.
• Managed master data uploads, ensuring accuracy and integrity.
• Created detailed process documentation and user manuals.
• Provided critical post-go-live support, resolving 800+ issue tickets for seamless operations.
IT OFFICER | PANTANG HOSPITAL | 09/2021 – 09/2022
• Provided ERP system support and trainings (HAMS, LHIMS).
• Troubleshot hardware, software, and network issues.
• Assisted end-users with technical challenges.
• Managed system maintenance, updates, and patches.
• Documented support activities and resolutions.
• Configured and maintained network systems.
|