Vishal Virendra Jaiswar
Languages spoken: English  [Good]
Hindi  [Good]
Marathi  [Good]

Summary

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I am a professional ServiceNow Trainer with strong expertise in ServiceNow Administration, Development, ITSM, and ITOM Implementations. Currently working as a Corporate Trainer at Koenig Solutions Pvt. Ltd., I have been successfully delivering in-depth technical training programs to professionals across industries including Government, BFSI, Manufacturing, Oil & Gas, IT Services, and Logistics.

My training portfolio spans ServiceNow System Administration, Advanced Development, CMDB, Discovery, Software and Hardware Asset Management, REST Integrations, ATF, and App Engine Studio for Citizen Developers. I also bring cross-platform knowledge in tools like Microsoft Power Platform (Power Automate with RPA) and ManageEngine ServiceDesk Plus.

Before joining Koenig, I worked as a ServiceNow Administrator at Tata Consultancy Services, where I gained hands-on experience in platform customization, automation, and legacy form development using VBA macros. I have also worked with tools like Accessibility Now and Designer, further enhancing my skills in integration and automation.

I am certified in:

  • ServiceNow CSA (Certified System Administrator)

  • Certified Application Developer (CAD)

  • Certified Implementation Specialist - ITSM & Discovery

  • Micro-Certifications - Configure the CMDB, CMDB Health

My sessions are interactive, practical, and tailored to the needs of learners, with a strong focus on real-time scenarios and lab-based learning. I believe in simplifying complex concepts, encouraging curiosity, and building long-term skills that go beyond certification.

 

Associated with Koenig since January-2024.

Experience

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Company: KOENIG SOLUTIONS PVT.LTD
Designation: Associate Corporate Trainer
Duration: 19-01-2024- Present
Description: Associate Corporate Trainer | Koenig Solution Ltd. | Since January 2024 •Transitioned to the role of Associate Corporate Trainer, contributing to the training and development sector at Koenig Solution Ltd.

Company: TATA CONSULTANCY SOLUTION LTD.
Designation: Assistant System Engineer | ServiceNow Administrator
Duration: 05-03-2021 To 16-01-2024
Description: Assistant System Engineer | TATA CONSULTANCY SOLUTION LTD. | 2021 - January 2024 •Applied skills in automation and integration while working with tools such as Accessibility Now and Designer. •Developed expertise in VBA, leading to hands-on experience in creating legacy forms. •Served as a ServiceNow Administrator. Obtained certifications in ServiceNow, including CSA (Certified System Administrator), CIS-Discovery, and CIS-ITSM.

Skills

 
ServiceNow:Administration, Customer Service Management, GRC, and Field Service Management Fundamentals TrainingServiceNow:Application Development Fundamentals
ServiceNow:CMDB FundamentalsServiceNow:Customer Service Management (CSM) Essentials
ServiceNow:Discovery FundamentalsServiceNow:Field Service Management Fundamentals
ServiceNow:Hardware Asset Management FundamentalsServiceNow:Human Resources Service Delivery Fundamentals
ServiceNow:Human Resources Service Delivery ImplementationServiceNow:IT Service Management Fundamentals
ServiceNow:IT Service Management ImplementationServiceNow:ServiceNow Administration Advanced
ServiceNow:ServiceNow Administration FundamentalsServiceNow:Software Asset Management Fundamentals
ServiceNow:Strategic Portfolio Management (SPM) FundamentalsServiceNow:Administration, Customer Service Management, GRC, and Field Service Management Fundamentals Training

Trainings delivered for:

   
Automated TechnologiesBank of Uganda (BFSI, Uganda)
Camping World (Manufacturing, United States) Capital markets Authority (Oil & Gas, Saudi Arabia)
Centennial Coal Company (Oil & Gas, Australia) chisholm
Ciscodnl.ph (IT, Philippines)
DSV (Logistics and Supply Chain, India) GCAA
Ghana Revenue Authority (Government, Ghana) Honda Cars India (Automobile, India)
icloudKenya Airports Authority
Konicamint.gov.et (Government, Ethiopia)
MyridiusSimah Saudi Credit Bureau
SSMC (IT, Singapore) Viatris
Virtual Infosec Africa LimitedWorkers Compensation Fund Zambia (Government, Zambia)

Preview Past Training of Vishal Virendra:

CourseRecording Link

Recent Feedback for Vishal Virendra:

Student NameFeedback
abena asareHi Vishal, I think you're a great teacher. Having answers to all our questions and taking us through the labs was awesome. Completing all the modules within this short period was good. Thanks for your patience, time and knowledge. Well done.
AshaQuite knowledgeable in the training contents and addressed most of the questions very well. The session was very interactive, and the trainer was quite patient with the team and friendly as well. Handled the sessions very professionally.
BabasahebI recently completed a training program with Mr.Vishal Jaiswar, and I couldn't be more pleased with the experience. From the very beginning, Mr.Vishal Jaiswar demonstrated a deep understanding of the subject matter and an impressive ability to convey complex concepts in an easy-to-understand manner. Highlights of the Training: Personalized Approach: Mr.Vishal Jaiswar took the time to understand my individual learning needs and tailored the sessions accordingly. This personalized approach made a significant difference in my progress. Engaging Content: The training materials were well-organized and engaging. Mr.Vishal Jaiswar used a variety of teaching methods, including interactive exercises and real-world examples, which kept the sessions interesting and relevant. Supportive Environment: Throughout the training, Mr.Vishal Jaiswar was incredibly supportive and approachable. They encouraged questions and provided thoughtful, detailed answers, ensuring that I fully grasped each topic. Flexibility: The online format was highly flexible, allowing me to fit the training into my busy schedule. Mr.Vishal Jaiswar was accommodating with session timings, which was greatly appreciated.
DeonExcellent training and expertise, liked the training on CMDB, CI, Services creating own Services,
ethan taylorVishal was great, he asked open ended questions, to make me think about what was happening rather than me just watching and going through the motions. Everything that was shown to me was great and informative, which will help me administer ServiceNow at the company I work for. I would like it if there were exercises that I could practice doing outside of the training times. It was very intense over 10 consecutive days, I would have preferred if it was over 3 weeks.
GuddetiWay of Explaining Knowledge on the domain Good Practical Knowledge
Halah- liked the live education and training on the virtual machine really helped in understanding and memorizing the steps - the time is very good and breaks times make you less stressed - it would be great if the training has more details in some aspect like in CMDB, Asset and Change managements as the are very big ones
kwabena mensahVishal is a great instructor. He was really patient and explained every topic to our understanding.
kwame mensahI truly appreciated your dedication and expertise throughout the training. Your ability to simplify complex concepts and engage everyone made a significant difference in my learning experience. Your passion for the subject is contagious and has inspired me to delve deeper into cybersecurity. Thank you for your patience and for creating such an enriching and motivating environment. Keep up the great work!
LoiseVishal is interactive, lively and very knowledgeable in the Service desk field. He is interesting in his training and very professional during the training. I would love to have him conduct a training again.