M365 Support Engineer
- Provide comprehensive support to Microsoft G2G customers in various
technologies.
- Specialize in Microsoft Exchange, Exchange Online, Azure Active Directory,
Security Compliance, Microsoft OIce Delve, Cloud —dentity Management, and
OIce 365 Administration.
- Handle technical issues, migrations, and provide solutions for clients.
- Highly skilled in troubleshooting and problem-solving
Company: Koenig Solutions Pvt Ltd.
Designation: CorporateDuration: 26 Aug 2024- Present
Description: I am a Corporate Trainer at Koenig Solutions Ltd., specializing in Microsoft 365 Administration, Microsoft Security & Compliance, Microsoft Teams Communication & Administration, and Cloud Fundamentals, Sharepoint, Copilot, Bootcamp. I also deliver Slack End User and Administrator training, helping professionals and organizations streamline collaboration and productivity through modern communication tools. With a strong background in Microsoft 365 technologies, I have conducted technical training and corporate workshops for global clients across diverse industries including IT, BFSI, manufacturing, construction, energy, and public sector organizations. My sessions are designed to empower IT professionals with real-world skills in managing Exchange Online, Teams, SharePoint, Entra ID, and security compliance frameworks within Microsoft 365. My expertise lies in helping organizations build secure, efficient, and collaborative digital environments. I emphasize hands-on learning and scenario-based training, enabling learners to confidently manage users, permissions, compliance policies, and hybrid deployments. In addition to Microsoft training, I have successfully delivered Slack user and admin enablement sessions, guiding teams to leverage channels, workflows, app integrations, and automation features for optimized collaboration and communication. Beyond technical instruction, I collaborate with enterprise clients to assess their training needs, customize content, and deliver end-to-end upskilling programs that align with organizational goals. My approach bridges the gap between technical complexity and business application—helping participants not only learn but also apply modern workplace technologies effectively. |