Ragini Nayak
Languages spoken: English  [Excellent]
Hindi  [Excellent]

Summary

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As a seasoned Corporate Trainer at Koenig Solution Private Limited and experienced Data Analyst, my career trajectory has been defined by a deep specialization in Tableau, alongside significant roles in data analysis and corporate training across various technologies, including Power BI and the Microsoft Power Platform. Notably, my extensive experience in delivering Tableau training, from Desktop for beginners to advanced levels, including Server and Prep, underscores my expertise in equipping professionals with essential data visualization and analysis skills.

My tenure at Skillovilla as a Data Analyst and roles at Wipro Limited and ALENAM TECHNOLOGIES PRIVATE LIMITED have fortified my technical skill set, utilizing SQL, Python, Power BI, and Excel to deliver actionable insights and robust data models. My work has significantly impacted operational efficiencies, especially in healthcare claim processing, demonstrating a keen ability to enhance data-driven decision-making processes.

My profile is further enriched by a comprehensive suite of certifications, including Tableau Certified Professional and a range of Microsoft certifications, reflecting my capability to leverage data visualization tools effectively. My skills in data analysis, modeling, and visualization, coupled with strong communication abilities and a passion for teaching, make me a valuable asset in data-focused roles.

Associated with Koenig since December-2022.

Experience

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Professional Experience:
Corporate Trainer
Koenig Solution Private Limted
Dec-2022 -Current
Key Responsibilities:
As a corporate trainer with a specialized focus on the Power Platform, Tableau, Power BI, and Microsoft Technologies, you have conducted a broad range of corporate training programs tailored to both teams and individuals. Expertise in developing customized training modules based on specific corporate client requirements stands out. Your sessions cover essential aspects of data analysis, data modeling, and visualization, offering a comprehensive learning experience.
 
A significant highlight of in my training portfolio is specialization in Tableau, where i have delivered batch training from Tableau Desktop for beginners to advanced levels, including Tableau Server and Tableau Prep. This extensive coverage of all Tableau products underscores your capability to equip participants with the tools they need to excel in data visualization and analysis.
 
Our approach to teaching incorporates real-world case studies, enabling participants to apply their knowledge in practical scenarios, enhancing their problem-solving skills. The post-training support and feedback you provide are crucial in helping participants refine their skills and knowledge further.
 
Effectiveness as a trainer is evidenced is with the excellent feedback is  received, marking  me as an exceptional educator in my field. Additionally, my commitment to evaluating the impact of your training through assessments underscores my dedication to continuous improvement and the success of your training programs.
 
Data Analyst
Skillovilla(Banglore)
2021-2022
Key Responsibilities:
As a seasoned Data Analyst with a strong foundation in analyzing large datasets and delivering actionable insights, my expertise spans across developing and implementing robust data models and visualization dashboards. Leveraging advanced tools like Tableau, Power BI, and Excel, I have a proven track record in enhancing data-driven decision-making processes. My work has been particularly impactful in thesector, notably in projects related where I utilized my skills to streamline operations and improve efficiencies.
 
My technical proficiency extends to conducting in-depth data analysis using SQL and Python, identifying critical trends and patterns that inform strategic decisions. I have developed and maintained sophisticated data repositories and databases, primarily using MS Access and SQL, ensuring data integrity and accessibility.
 
A significant highlight of my profile is my comprehensive expertise in Tableau, underscored by certifications ranging from Tableau Desktop Specialist to advanced levels, Tableau Server, and Tableau Prep. This specialized knowledge has empowered me to create dynamic, insightful, and interactive data visualizations that cater to diverse analytical needs across various domains. My Tableau certifications attest to my ability to harness the full spectrum of Tableau's capabilities, making me adept at transforming raw data into compelling stories that drive stakeholder engagement and facilitate evidence-based decision-making.
 
Senior Associate
Wipro Limited 
Nov 2018 - Dec 2021
Kolkata, West Bengal
 
Key Responsibilities:
Providing United States healthcare providers top-notch and best-in-class customer service including all the activities within the health insurance organization which includes managing and resolving issues regarding hospital and health professionals’ claims, status, and queries regarding. Notification of Authorization and quoting benefits of the patients which also included the cancellation of the Authorization. Handling the queries related to hospital claims and Authorization approval. Resolve any orders related to pending cases, void cheques, overpayments and underpayments, and many more. • Effectively using Citrix systems, tools and processes to measure, monitor, manage, and maintain the backlog orders and initiate new authorization. 
Part-Time Training of New Batches.
Handling of Escalation Calls and Queries' Resolution for the New Teams
 
 
Senior Associate
ALENAM TECHNOLOGIES PRIVATE LIMITED 
Apr 2016 - Jan 2018
Outbound calling to B2C Customers and Sell Annual Maintenance Contracts pertaining to Computer Servicing.
 
Certifications:
Certified Microsoft Trainer
Certified Data Analyst
Tableau Certified Professional
Analyzing and Visualizing Data with Microsoft Power BI
PL-300: Power BI Data Analyst Associate
PL-900:Microsoft Power Platform Fundamentals
Pl-100:Microsoft Power Platform App Maker 
PL-200: Microsoft Power Platform Functional Consultant
PL-500: Microsoft Power Automate RPA Developer
PL-400: Microsoft Power Platform Developer
Data Analytics and Business Analytics using Qlik Sense
Qlik View 
 
 
Skills:
Power Platform
Qlik Sense
Qlik View 
Tableau
Power BI
SQL
Python
Advance Excel
VBA Macros
MS Access
Various Dashboards
Data Analysis
Data Modeling
Data Visualization
Healthcare Claim Processing
Service Delivery & Quality Metrics
 
Personal Attributes:
Strong communication and interpersonal skills
Ability to work in a team environment
Passionate about teaching and training
Adaptable to changing environments
Detail-oriented and organized

 

 

Skills

 
Qlik:Advanced Topics in Design and DevelopmentQlik:Big Data Solutions with Qlik Sense
Qlik:Create Reports with Qlik NPrintingQlik:Create Visualizations with Qlik Sense
Qlik:Data Analytics using Qlik SenseQlik:Data Modeling for Qlik Sense
Qlik:Deploy and Administer Qlik SenseQlik:Deploy and Administer Qlik Sense for SaaS
Qlik:Embed Analytics with Qlik Sense APIsQlik:Qlik Replicate
Qlik:Qlik Sense Business AnalystQlik:Qlik Sense Data Architect
Qlik:Qlik Sense DevelopmentQlik:Qlik Sense® Business User
Qlik:Qlik Understanding Data PrinciplesQlik:QlikView Business Analyst

Trainings delivered for:

   
World Health OrganizationAlaska(gov) (Government, United States)
ASICBank of Uganda (BFSI, Uganda)
cdmsmithCGI
Chartered Accountants Australia & New ZealandCognizant Technology Solutions
ComcastDaleel Petroleum L.L.C. (Oil & Gas, Oman)
DeloitteDubai Holding
Durr (Manufacturing, India) Ernst & Young LLP
Food & Drug AdministrationGlobal NTT (it consulting or services, Philippines)
Greentree Group (Defence, United States) HCL
HCL TECHHuntington (Financial Services, United States)
icloudInfosys
Jumeirah Group (Others, United Arab Emirates) kemri wellcome trust (Healthcare, Kenya)
KPMGKPMG US
kttm toyota-industriesLonza
MEDGULFMFS
nacp.org.gh (Government, Ghana) Namibia Institute of Pathology Limited (Training/Education, Namibia)
NNPC E&P Limited (NEPL) (Oil & Gas, Nigeria) Oman Wastewater Services Company
Rua Al Madinasanmanuel-nsn.gov
SIEMENSSuncorp Bank (banking, Australia)
Tata Consultancy ServicesTech Mahindra
U.S. Customs and Border Protection (Others, United States) United States Coastal Guard
United States Department of State (Others, United States) USDA (Government, United States)
VISA (Financial Services, United States) Wipro

Preview Past Training of Ragini :

CourseRecording Link

Webinars Delivered

WebinarView Recording
Advanced Data analysis using Power BIhttps://youtu.be/TOAtHr1icPs
Get started with Qlik Sensehttps://www.youtube.com/watch?v=iSRVJuVF6eU
Master Items in Qlik Sensehttps://youtu.be/Cn42qR6BTCs
Mastering key features of tableauhttps://youtu.be/3NB7MytL2LM
Tableau Basics : Creating Visuals and Dashboardshttps://youtu.be/gX04HvFtPnw
Transition from Excel to Power BI - Introduction to modern analytics using Excel and Power BIhttps://youtu.be/CYFJbcHo5bQ

Recent Feedback for Ragini :

Student NameFeedback
alex smithRagini was very well prepared and delivered the course content perfectly. I am overall satisfied and impressed by the Trainer
alexander bennettGlad to participate this fantastic training conducted by Ragini Nayak, she has an in-depth knowledge on Power BI, enjoyed a every bit of it, it was very much useful for upgrading my knowledge skills.
BrianI didn't like the trainer, I love the trainer. She was patient, kind, knowledgeable and extremely, extremely good at the job. I can't recommend her high enough. She made the class a fantastic experience.
elena fosterThank you Ragini for the wonderful session. One of the most helpful sessions till date on Power BI. Thanks a lot.
emily johnsonVery knowlegeable trainer and supported well through the training modules. Took time to go through the training with patience
james smithMy trainer Ragini Nayak is very knowledge-able about the subject area. She really makes sure the course contents are delivered clearly and the learner understand the materials. She uses her notes, the presentation slides and the exercise materials effectively and she is highly professional. I fully endorse her as a trainer and she deserves the "Excellent" rating! Many thanks!
JayeshShe Explained well and in detailed. She was interacting with us while whole session and helped to solve the issues I faced.
JosephRagini was excellent and I would recommend that anyone take a training from her if they have the opportunity. She was very patient with me when I had a lot of questions.
KennyVery good trainer, knowledge and trustable. She is very helpful to answer my questions. Recommended
NasserExcellent, very knowledgeable about all aspects of the system. She is able to deliver information and provide clear clarifications in an easy-to-understand manner. She thoroughly addresses all the questions raised and ensures everyone is on the same page. Ragini communication skills are exceptional, and she maintains a positive and professional attitude throughout the training. She encourages active participation and makes learning engaging by using real-life examples and practical scenarios. Additionally, she is approachable and always willing to go the extra mile to support us, ensuring we grasp even the most complex topics. Overall, her expertise and teaching style have greatly enhanced our understanding and confidence in using the system. Big thanks to Ragini Nayak.