Professional Experience:
Corporate Trainer
Koenig Solution Private Limted
Dec-2022 -Current
Key Responsibilities:
As a corporate trainer with a specialized focus on the Power Platform, Tableau, Power BI, and Microsoft Technologies, you have conducted a broad range of corporate training programs tailored to both teams and individuals. Expertise in developing customized training modules based on specific corporate client requirements stands out. Your sessions cover essential aspects of data analysis, data modeling, and visualization, offering a comprehensive learning experience.
A significant highlight of in my training portfolio is specialization in Tableau, where i have delivered batch training from Tableau Desktop for beginners to advanced levels, including Tableau Server and Tableau Prep. This extensive coverage of all Tableau products underscores your capability to equip participants with the tools they need to excel in data visualization and analysis.
Our approach to teaching incorporates real-world case studies, enabling participants to apply their knowledge in practical scenarios, enhancing their problem-solving skills. The post-training support and feedback you provide are crucial in helping participants refine their skills and knowledge further.
Effectiveness as a trainer is evidenced is with the excellent feedback is received, marking me as an exceptional educator in my field. Additionally, my commitment to evaluating the impact of your training through assessments underscores my dedication to continuous improvement and the success of your training programs.
Data Analyst
Skillovilla(Banglore)
2021-2022
Key Responsibilities:
As a seasoned Data Analyst with a strong foundation in analyzing large datasets and delivering actionable insights, my expertise spans across developing and implementing robust data models and visualization dashboards. Leveraging advanced tools like Tableau, Power BI, and Excel, I have a proven track record in enhancing data-driven decision-making processes. My work has been particularly impactful in thesector, notably in projects related where I utilized my skills to streamline operations and improve efficiencies.
My technical proficiency extends to conducting in-depth data analysis using SQL and Python, identifying critical trends and patterns that inform strategic decisions. I have developed and maintained sophisticated data repositories and databases, primarily using MS Access and SQL, ensuring data integrity and accessibility.
A significant highlight of my profile is my comprehensive expertise in Tableau, underscored by certifications ranging from Tableau Desktop Specialist to advanced levels, Tableau Server, and Tableau Prep. This specialized knowledge has empowered me to create dynamic, insightful, and interactive data visualizations that cater to diverse analytical needs across various domains. My Tableau certifications attest to my ability to harness the full spectrum of Tableau's capabilities, making me adept at transforming raw data into compelling stories that drive stakeholder engagement and facilitate evidence-based decision-making.
Senior Associate
Wipro Limited
Nov 2018 - Dec 2021
Kolkata, West Bengal
Key Responsibilities:
Providing United States healthcare providers top-notch and best-in-class customer service including all the activities within the health insurance organization which includes managing and resolving issues regarding hospital and health professionals’ claims, status, and queries regarding. Notification of Authorization and quoting benefits of the patients which also included the cancellation of the Authorization. Handling the queries related to hospital claims and Authorization approval. Resolve any orders related to pending cases, void cheques, overpayments and underpayments, and many more. • Effectively using Citrix systems, tools and processes to measure, monitor, manage, and maintain the backlog orders and initiate new authorization.
Part-Time Training of New Batches.
Handling of Escalation Calls and Queries' Resolution for the New Teams
Senior Associate
ALENAM TECHNOLOGIES PRIVATE LIMITED
Apr 2016 - Jan 2018
Outbound calling to B2C Customers and Sell Annual Maintenance Contracts pertaining to Computer Servicing.
Certifications:
Certified Microsoft Trainer
Certified Data Analyst
Tableau Certified Professional
Analyzing and Visualizing Data with Microsoft Power BI
PL-300: Power BI Data Analyst Associate
PL-900:Microsoft Power Platform Fundamentals
Pl-100:Microsoft Power Platform App Maker
PL-200: Microsoft Power Platform Functional Consultant
PL-500: Microsoft Power Automate RPA Developer
PL-400: Microsoft Power Platform Developer
Data Analytics and Business Analytics using Qlik Sense
Qlik View
Skills:
Power Platform
Qlik Sense
Qlik View
Tableau
Power BI
SQL
Python
Advance Excel
VBA Macros
MS Access
Various Dashboards
Data Analysis
Data Modeling
Data Visualization
Healthcare Claim Processing
Service Delivery & Quality Metrics
Personal Attributes:
Strong communication and interpersonal skills
Ability to work in a team environment
Passionate about teaching and training
Adaptable to changing environments
Detail-oriented and organized
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