Urvashi Jeetendra Khelani
Languages spoken: English  [Excellent]
Hindi  [Excellent]
Marathi  [Good]

Summary

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With nearly 15 years of experience spanning the education, automobile, and banking industries, I have honed a diverse skill set as a Microsoft Certified Trainer, Mentor, and Counselor. My expertise lies in combining effective communication, analytical thinking, and problem-solving abilities to support and guide others toward achieving their goals. I thrive in environments where I can interact with people, share knowledge, and continuously learn from those around me.
 
My professional journey has enabled me to develop a deep understanding of both individual and organizational needs. I believe in the power of interactive learning and view each experience as an opportunity to grow. At Koenig, where I have been since January 2022, I leverage my strengths to contribute to the organization's goals while fostering an environment of learning and development.
Associated with Koenig since January-2022.

Experience

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Presently Working with KOENIG SOLUTIONS PVT LTD as a Corporate Trainer.I stand strong as Microsoft Certified Trainer in ERP/ CRM Fundamentals.Also Have the expertise as Solution Architect .These strenghs allow me to explore Global clients and help them educating with respective Platform Knowledge and training in MICROSOFT DYNAMICS 365.

Also in my rest of the career i have the multiple experience in various fields and domains which stands strong in EDUCATION INDUSTRY.

Organization:

Global Talent Track Pvt Ltd

Designation:

Project Manager

 

 

 Responsibility handled :

Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects

Ensure that all projects are delivered on-time, within scope and within budget

Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility Ensure resource availability and allocation

Develop a detailed project plan to monitor and track progress

Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques

Measure performance using appropriate project management tools and techniques

Report and escalate to management as needed Manage the relationship with the client and relevant stakeholders

Perform risk management to minimize potential risks Establish and maintain relationships with third parties/vendors

Create and maintain comprehensive project documentation

Meet with clients to take detailed ordering briefs and clarify specific requirements of each project Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels

Track project performance, specifically to analyze the successful completion of short and long-term goals Meet budgetary objectives and make adjustments to project constraints based on financial analysis Develop comprehensive project plans to be shared with clients as well as other staff members

Use and continually develop leadership skills Attend conferences and training as required to maintain proficiency

Perform other related duties as assigned

 

Organization:

FACT Study Abroad

Designation:

Centre Director

 

 

 

Responsibility handled :

Candidate counselling, managing marketing & business development activities and operations at centres across Pune. Counselling prospective candidates about course offerings over phone, face- to-face and on video conferencing.

Supporting CentreManagers on their candidate counselling and interactions. Marketing & Business Development.

College visits & pitches across Pune.Operations - Coordinating with Centre Managers to ensure effective and efficient office operations and Sunday classroom set-up & arrangements.

Handling Calls - Inbound and Outbound Calls for student Mobilization

 

Organization:

Edubridge Learning Private limited.

Designation:

Branch Head ( Baner SKP Centre )

 

 

Responsibility handled :

Was responsible for all the cost maintain and the recruiting of the SKP Client Base requirement. Was into the operation base of the centre along with the profit maintain too. Was also been awarded the Employee of the Quarter for the TotalCycle of Quarter served as the Branch head at Baner i.e.

June to March. Was also involved in the Mobilisation of the Requirement as based on the client requirement and base line requirement

.Looking after the deadlines and the timelypushing the lot of count of students to the client with all the Positives and negatives to be maintained with the follow upand the prompt reply satisfaction with the client. In total was totally involved along with the team size of 2 trainer and 3 sales with the operations coordinating and sales

totally (start to end process).

 

 

Organization:

Maruti Suzuki NEXA (Sai service)Baner.

Designation:

Relationship Manager

 

 

Responsibility handled :

Customer service.pre sales activity from booking till thedelivery of the car..which also includes post delivery assistance.

 

 

Organization:

The Seva Vikas Co-operative Bank ltd.

Designation:

Manager Public Relations.

 

 

 

Responsibility handled :

 

To ensure all documents are verified prior to opening ofaccounts

Perform Blacklist Check internally before opening anycurrent or saving account

To image customer signature before final opening.Timely maintenance of accounts and informing thecustomers timely.

Taking utmost care and responsibility of inward and outwardclearing of cheques everyday..

Preparing letters to be sent to the customer for their anycheque returns if any for the Lack of Funds Reasons.

Also participating in other responsibility like RTGS / NEFT. Loans, Fixed deposits, Recurring Deposits, Daily accounts.

Adaptable and self-motivated in a fast moving environment,Excellent communication skills.

Used of myself as a problem solver and solution providerrather than a salesperson.

Dealt with customer service issues. Managed client relationsto promote long-term relationships.

Responsible for implementing best customer service practices to improve sales channels and minimize customercomplaints.

Responsible for preparation of weekly and monthly salesreports.

Implementing the new products, services and processesdevised by head office.

Understanding customer needs, recommending suitableproducts and making sales.

Business development, business plans, concept development, contract management, customer relations.

A highly accomplished Customer Services, handling to highprofile Customers.

Superiors for excellent customer care, resulting in corporatecommendation.

Leader & strong organizational, project orientation andstress exceeding customer expectations.

 

 

Organization:

Intelligent Quotient Systems Pvt. Ltd.

Designation:

Head Business-Government Vertical

 

 

Responsibility handled :

Overall in-charge of Business development forgovernment projects.

Managing Key Accounts

Ongoing Project Management As to handling Customer End Issues , Channel Partners Co- ordination to Ensure Timely Delivery and Installations of Entire System beforeDeadlines.

Maintaining Daily MIS And EOD Reports of OngoingProject For Planning and Target Setting.

Project Documentation for Post Project Submisstion andRecord Keeping.

Post Project Testing and Training Schedule Management.

Monitor and handle accounts and send reports time-to-time to the higher authorities.Responsible for planning and implementation of newstrategies.

Ensure smooth flow of work on timely basis.

Visiting Government bodies and higher official if requiredfor project status. Handling overall Operations for all projects.

 

Organization:

Synergy Institute of Management.

Designation:

Faculty

 

 

Responsibility handled :

Conducting lectures for interviewing skills, grooming, and table manners as etiquettes. And also looking intoco-corporate Business for EX-MBA.

 

Organization:

Global Talent Track (Crimson Consultant)

Designation:

Center Head.

 

 

Responsibility handled :

Managing center, Looking after total sales and marketingactivity and targets settings of the whole team. And handling the team which includes sales and marketing, accounts and administration.

 

Organization:

Frankfinn Institute Of Airhostess Training.

Designation:

Senior Counselor/ marketing / conducting seminars,Training etc.

 

 

Responsibility handled :

Handling total sales and marketing.Looking after the sales target (admissions per month).

Responsible for outdoor and indoor (Knowledge)presentation.

Counseling for new students and guiding them abouttheir future prospects.

Also counseling of the existing students and theirproblem Solving.

 

Organization:

Air Deccan

Designation:

Cabin Crew.

 

 

Responsibility handled :

Crew member

 

Organization:

ICICI Bank.

Designation:

Financial Consultant.

 

 

Responsibility Handled:

Looking after sales of various investment factors.

Looking after investments like Life Insurance, GeneralInsurance, Mutual Funds, and Fixed Deposits.

And also Looking after Sales of Gold Coins.( Swiss Gold ).

 

Organization:

Bharti Communication (Airtel)

Designation:

Customer Service Associate.

 

 

Responsibility:

Looking after Sales Lead and Service Request andcomplaints.

Also handling 121 SMS for Maharashtra and Goa Circle.

 

 

 

Skills

 
Microsoft:Advanced Financial ManagementMicrosoft:Asset Management in Dynamics 365 Finance and Operations
Microsoft:End User Training for Microsoft Dynamics 365 FinanceMicrosoft:Fundamentals of Project Management & Accounting Microsoft Dynamics 365
Microsoft:Manage Finance & OpsMicrosoft:Management Reporter in Dynamics AX
Microsoft:MB-300 Exam PrepMicrosoft:MB-300T00: Microsoft Dynamics 365: Core Finance and Operations
Microsoft:MB-310T00: Microsoft Dynamics 365 Finance Functional ConsultantMicrosoft:MB-330T00: Microsoft Dynamics 365 Supply Chain Management
Microsoft:MB-335T00: Microsoft Dynamics 365 Supply Chain Management, ExpertMicrosoft:MB-920 Exam prep
Microsoft:MB-920T00: Microsoft Dynamics 365 Fundamentals (ERP)Microsoft:Microsoft AX 2012 Fundamentals (ERP)
Microsoft:Microsoft Dynamics 365 HR & PayrollMicrosoft:Project Management Accounting Microsoft Dynamics 365 Operations

Trainings delivered for:

   
Abu Dhabi Capital Group (corporate services, United Arab Emirates) Capgemini
Computech (Others, United States) Ghana Gas (Oil & Gas, Ghana)
Ghana Manganese Company Limited (Oil & Gas, Ghana) Ghana Ports (Government, Ghana)
GhanaPort (Government, Ghana) HCL
Infosys KPMG US
KPMG.MXlifestyles (Others, Thailand)
Maersk TankersNetSpot (Others, Iraq)
ng.kpmg (Nigeria) Oerlikon
ranzcr.edu.au (Training/Education, Australia) Tutt Bryant Group (Construction, Australia)
Venture Systems Group (IT, United Kingdom) wingtaiasia
WiproWoolpert (consulting, United States)

Preview Past Training of Urvashi Jeetendra:

CourseRecording Link

Webinars Delivered

WebinarView Recording
Maximizing Business Potential with Dynamics 365 Finance & Operationshttps://koenigsolutionsltd-my.sharepoint.com/:v:/g/personal/info1_koenig-solutions_com/ERqUuhrzlQBLh_7LamF96HMBhcKqNWU4hJ71uidKDq_X9A?e=qtmfsS
Optimizing Quality Control and Management with Dynamics 365 - Enhancing Efficiency and Compliancehttps://youtu.be/J6mTLoPV55k
Report Like a Pro: Your Ultimate Guide to Management Reporter in AX 2012https://youtu.be/4sZgxfSL5i4

Recent Feedback for Urvashi Jeetendra:

Student NameFeedback
aarav sharmaShe can explain the heavy stuffs into simple to understand. Not in the IT or Consultant perspective but for the student who has no experience with D355 before. And also she has a lot of experience with this, so I'm more than 100% confident with all the knowledge that she provided.
AlexandraUrvashi was so kind and made sure that I understood the steps to everything before moving on. She was great!!!
emmanuel boatengI really valued your approach to teaching. The energy and passion you bring to the subject have made learning both exciting and meaningful. Your dedication is truly appreciated. Keep up the excellent work.
emmanuel boatengI truly appreciated your teaching style and the way you broke down complex concepts into easily understandable parts. Your passion for the subject was evident, and it kept me engaged throughout the course. Thank you for your dedication and for making this learning journey enjoyable. Keep up the great work—you’re making a positive impact on your students!
IsaacShe was really supportive and knows the way to get her students to participate and be involved in the training. She is awesome
kwame mensahExtremely satisfied with Urvashi Jeetendra Khelani. Really enjoyed her sessions and insights shared with us
kwame mensahHer expertise in the Project Management and Accounting Module, along with her exceptional training delivery, stands out. I have identified the UK as a potential source for training resources and would highly recommend bringing her to Ghana to assist in training our end-users during the upgrade to D365.
kwame mensahUrvashi is really good, patient and most of all she teaches to me how I like it. Infact, she gave me the peaceful learning environment I needed. I recommend her as one of the best I have met so far in my journal in obtaining D365 knowledge. I really appreciate your time and patience.
madeline indigoI like the way Urvashi gives examples. One thing I can say about her is that she knows me very well. (She covers everything even before I have any doubt.) Excellent!
samuel darkoThank you for your outstanding training sessions! Your expertise, clear explanations, and patience have made a huge difference in understanding Dynamics 365 Finance and Operations project management

Interests of Urvashi Jeetendra:

Motivation and New Learning and Exposure