Shehbaz Mohd Hanif Ansari
Languages spoken: English  [Good]
Hindi  [Good]
Marathi  [Good]

Summary

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As a passionate IT expert and Corporate Trainer with 9+ years of experience, I am committed to sharing my technical knowledge and best practices with my clients. My ability to listen and understand my clients' business requirements has helped me deliver high-quality training and guidance. I have completed certifications for MS-900, MS-500, and MD-101, and I am planning to enhance my skill set further by completing AZ-900, AZ-104, and more. I am open to travel for clients' business requirements. My expertise lies in delivering training for Office 365 (End User, Power User, and Administration), Office 365 Security Administration, Azure AD, Azure Administration, and Modern Desktop Management.





 

Associated with Koenig since January-2022.

Experience

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Office 365 Technical Consultant, WIPRO (Mumbai) - Jan 2014 — Mar 2015

  • Providing Technical Support for Office 365 customers across globe for technical issues.
  • Provide in-depth investigation, analysis, and timely resolution of customer issues and problems& Provide clear, well documented description of problems that require technical fix.
  • Directory Synchronization with Office 365 and troubleshooting issues User Profiles synchronization.
  • Using PowerShell scripts to manage Office 365

Tier 2 Office 365 Technical Consultant, WIPRO (Mumbai) - Mar 2015 — Jun 2016

  • Working on escalated tickets/issues from Front Line team. Worked with Microsoft Escalation team to drive solutions faster
  • Working directly with client to gather new requirement, documenting it and then implementing same in development as well as production environment.

Technical Lead for Office 365 Support, WIPRO (Mumbai) - Jun 2016 — Jan 2020

  • Handling a team of Support Engineers working for Microsoft 365 Support.
  • Conduct meetings with the team to set performance targets and provide plans to meet them
  • Assigning tasks to team member to meet the monthly/yearly team/individual targets.
  • Identify technical competency issues in the team and address the same in the form of Case Bashing, Lab Assignments and Triage
  • Identify technical outliers and initiate training plan for the same

Sr. Technical Lead for Office 365 Support,  Concentrix (Gurugram) - Jan 2020 — Dec 2021

  • All the responsibility of a Technical Lead
  • Groom aspiring candidate for TL and T2 roles based on their expertise and knowledge.
  • Conduct training session, for Organization outliers for related technology.
  • Assist organization in hiring process for all level of technical candidates.
  • Collaborate with Operations team to schedule, manage and conduct training sessions for new hired employee.
  • Manage and handle OJT(On Job Training) of new hires
  • Communicate with clients on their upcoming requirements and collaborate in planning of resource allocation and management.

Corporate Trainer For M365 and Azure, Koenig Solutions - Jan 2022 — Present

  • Provide Training to Corporate Clients for Microsoft 365 product and service.
  • Traveled to different Geo locations (UAE,Africa,UK and Multiple locations in India) to deliver training on different Microsoft 365 services and Azure
  • Always meeting Client's requirement in delivering the training Delivered Custom courses to meet Client's Business Requirement Delivered training for:
  •      Office 365 (End User, Power User and Administration)
  •      Office 365 Security Administration
  •      Azure AD
  •      Azure Administration
  •      Modern Desktop Management

 

Skills

 
Microsoft:20345-1B: Administering Microsoft Exchange Server 2016/2019Microsoft:20345-2B: Designing and Deploying Microsoft Exchange Server 2016/2019
Microsoft:55066A:PowerShell for SharePoint AdministratorsMicrosoft:55078-A: Mobile Device Management
Microsoft:55193A: Introduction to SharePoint 2016 for Collaboration and Document ManagementMicrosoft:55215B: SharePoint Online Power User ( cloud version )
Microsoft:55252-A: Introduction to SharePoint 2016Microsoft:55261-A: SharePoint for Office 365 Site Owner
Microsoft:55355AC SharePoint 2016 AdministrationMicrosoft:Advanced Technologies of SharePoint 2016
Microsoft:Automating Administration with Windows PowerShellMicrosoft:AZ-1003: Secure storage for Azure Files and Azure Blob Storage
Microsoft:AZ-400T00-A: Designing and Implementing Microsoft DevOps solutionsMicrosoft:Azure Sentinel
Microsoft:Basic SharePoint Server 2013 BrandingMicrosoft:Bootcamp: Modern Desktop Administration

Trainings delivered for:

   
Defence Science and Technology Agency live
@ril.comAbu Dhabi National Energy Company (Oil & Gas, Ghana)
aecl (IT, Saudi Arabia) Ali Bin Ali (FMCG, Qatar)
Angola LNGAnusten (Government, Papua New Guinea)
AustralianSuperBahri
Bank of Tanzania (BFSI, Tanzania) BFIM (Construction, Saudi Arabia)
BORINGBot (BFSI, Tanzania)
brazewayBristol Myers Squibb (Pharmaceuticals, United States)
Busch Vacuum Solutions/ GoldFish (Manufacturing, India) California Choice
Canada Life (Financial Services, Canada) CGI
Chevron (IT, Angola) County of Monterey
Dan ElliottDANA GAS
DellDiageo
dufresne (Canada) Emerson Spain
Ernst & YoungErnst & Young LLP
Eswatini Revenue Service (Government, South Africa) Fayetteville State University
GCC Standardization Organization (Government, Saudi Arabia) Giacom
GolfSaudi (Government, Saudi Arabia) HCL
Huron Regional Medical Center (Healthcare, United States) IBM
Infosys International Fund for Agricultural Development
Khan Bank of Mongolia (BFSI, Mongolia) KPMG
KPMG USKPMG.MX
Midland Credit Management India Pvt LtdMinistry of Energy
National Water & Electricity Company (Government, Gambia) North Ayrshire Council
Novus (Others, India) Nuclear and Radiological Regulatory Commission (NRRC) (nuclear energy, Saudi Arabia)
Oil Sustainability Program (Government, Saudi Arabia) OQ (IT, Oman)
Phoenix Contact India (Others, India) Saferworld (NGO, United Kingdom)
Service Canada (Government, Canada) Sidf (BFSI, Saudi Arabia)
SITE - Saudi Information Technology CompanySOHAR PORT | FREEZONE
Sopra SteriaSoudah (Oil & Gas, Saudi Arabia)
Springer NatureStimulus Technologies
Sumitomo Mitsui Trust Bank (BFSI, United States) Tahakom (IT, Saudi Arabia)
Tata Consultancy ServicesTech Mahindra
The Ardonagh Group (consulting, United Kingdom) The Deposit Protection Fund of Uganda (DPF)
The World Bank GroupTrainocate (IT, India)
Uganda Revenue AuthorityUnited Nations Development Programme (international development, Rwanda)
VattenFall (Others, Netherlands) VIC GOV (Oil & Gas, Australia)
Waterfront TorontoWipro
ZEOMEGA

Preview Past Training of Shehbaz Mohd Hanif :

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Recent Feedback for Shehbaz Mohd Hanif :

Student NameFeedback
abdullah johanssonI enjoy Shehbaz lecture he has a lot of experience and practical understanding of the subject matter
aina razakI recently completed the SharePoint Admin with PowerShell course, and I must say it was an exceptional learning experience. The trainer’s (Shehbaz) deep knowledge and clear explanations made complex concepts easy to understand, and the inclusion of real-world examples and hands-on exercises added great value to the training. I particularly appreciated the practical demonstrations of PowerShell commands and how they can be applied to manage and automate SharePoint tasks effectively. The course was well-structured and covered a wide range of topics relevant to my professional needs. Overall, the training was incredibly insightful. Thank you for providing such a great learning opportunity, and I look forward to exploring more courses in the future.
AlexTraining was really good and delivered at a very good pace. instructor was knowledgable and answered questions really well.
jack taylorA great teacher is very knowledgeable, great to work with, and gives me time to ask questions and work on lab sessions."
jack taylorVery talented and skilful trainer.
james mutebiThe trainer was very knowledgeable, engaging and interactive. Kudos to you Mr. Shehbaz Ansari
john millerWE NEED MORE PEOPLE LIKE YOU SHEHBAZ!!!! You're a great instructor and you really helped out with all of our questions, were very clear and concise, assisted with Matt and kept your cool about his goofy questions, and also allowed all 3 of us to enjoy the time. Truly fantastic. Thank you so much again.
john smithShehbaz was amazing. He was very knowledgeable and willing to answer any of my questions. If he didn't have the answer, he went out of his way to find me the information as best he could. His industry insights and personal experiences are invaluable. Very easy to learn from him.
lorenzo ramirezShehbaz is amazing and well rounded - Really knows his topic
rajat mehraKeep up the way you are delivering the training. Your approach on delivering a topic is well defined and easy to follow.