Corporate Trainer
Koenig Solutions, WFH
August’21 – Till Present
One on One training, One to Many Trainings, Corporate Training, Training Chat Moderator
Process/Technical Trainer
Tech Mahindra, Pune
Oct'19 – August’21
New hire and On-Job Technician training with SLA driven objectives.
Tier 1 and Tier 2 IT Remote Support training.
Assessment with counter measures and remedial training. TNI and TNA.
Instructional Design and Interactive Digital Content Development.
Sr. Associate Technical Support
Tech Mahindra, Pune
Sept'2018 - Sept'2019
Major Incident coordinator. Subject Matter Expert.
Incident Management.
Client Partner
Access Healthcare Pvt. Ltd, Pune
Feb'18 -Aug'18
Responsible for tracking and processing of claims.
Executive A.R
Ascent Business Solution, Nagpur
Aug'16-Jan'18
Correspondence maintenance and response.